Development of an Organizational Stress Support Seeking Scale

Anyone who has created a scale knows that it is hard work! My peers and I had the opportunity to create a scale for my Testing & Measurement course. We developed the scale, administered it to undergraduate students, and ran analysis to examine the reliability of our newly developed scale.

During stressful work situations,ultrasonic cleaner often people seek support to relieve the symptoms of stress.Three Phase Motors Support can be sought from many different sources. For example, employees most commonly seek support from their organization as well as friends and family. Both forms of social support have been studied heavily in the past. Spiritual support has not been studied in the context of the workplace. Therefore, the purpose of our scale was to examine not only organizational and friend/family support, but also spiritual support.

“You work seventy hours a week and it is hard to balance family and work life. Your boss yelled at you for not getting your work done and not working on the weekends. You tried to explain that your mom has been in the hospital for a while and you are the only family in the area. You are scared that the hospital will call during work and you will need to rush to the hospital. Your boss has made it clear that he does not care that your mom is sick and says he will write you up for not helping enough for the work group. You work twelve-hour days and visit your mom in the hospital every night. You get little sleep, are nervous about work outside of the office,Rechargeable battery and your girlfriend recently broke up with you.”

As you can see, this particular scenario focuses on an employee working extremely long days while dealing with an ill parent. As expected, this scenario yielded a higher likelihood that participants would seek support from either spiritual or friend/family sources. Organizational support was rated low; this makes sense because the employee’s manager is not being sympathetic despite the circumstances. Reliability analyses indicate alpha values ranging from .97 to .98. This means that ratings were consistent among participants. An alpha value of 1.0 is perfect; therefore, our results were very strong.

The results of this study can be useful in workplace settings. The results indicate that social support is sought in different forms. Therefore, organizations can assist in providing resources for employees. Organizations can also encourage employees to seek support from sources outside of the organization if the employee does not feel comfortable speaking with coworkers or managers.